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What is your refund policy?

Last updated: Oct 21, 2026, 17:46 (UTC+08:00)

If we cannot incorporate your company, we refund the service fee (minus courier costs). The refund policy page has the full terms.

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Ask OCC is an AI assistant, not a person. Answers are written by an AI model from Anthropic (Claude), using our published prices and facts, and it can make mistakes. Answers are general information, not legal or tax advice. Please do not share passport, bank or card details; we remove numbers that look like them. We store chats, with those numbers removed, for 30 days, or 24 months if you send us an enquiry. Our staff may read them to improve answers and follow up on your interest; you can object at any time.

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